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Business Writing Courses We offer business writing courses for individuals and groups. All group courses can be customized and are available both online and onsite. About the author. Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. Discover the best Business Writing Skills in Best Sellers. Find the top 100 most popular items in Amazon Books Best Sellers.

As soon as you type a word, you’ve put something out there that you can be judged on.

The Business Writing Essentials course teaches a structured approach to business writing that makes writing easier and guides readers through the content. Graduates report that they receive high praise for their business writing, and other employees begin to copy their style. The instructor evaluates three business writing examinations.
This article from ProWritingAid has more on avoiding jargon in business writing. Use the Active Voice. Active sentences are direct, bold, and more interesting than passive sentences. Passive sentences are weak and wordy; they’re like a limp handshake. Your writing will improve dramatically if you strive to use active sentences whenever.

Are you a competent professional? Are you clever? Are you the kind of person who should be taken seriously?

Configuring v10 microsoft remote desktop client for mac. From lawyers at top City law firms and project managers in the public sector to bid writers for construction firms, everyone feels this pressure to write well. Poor writing could mean a networking email failing to secure a crucial relationship, a report with careful analysis getting ignored or even losing a multi-million pound bid.

Our confidence is rarely helped by getting documents rejected by managers or getting poor feedback from peers.

But you’ve arrived here because you want to improve. And you’re right to care about your writing. Improving your writing skills helps save you time. It gets your ideas across with greater impact and more memorably. It builds trust.

In short, improving your writing will make you better at anything you do, whether you’re the CEO of a multibillion pound corporation tweeting to your followers, or an intern trying to make an impression in your first job.

But ‘improve your writing’ is too vague to suggest any concrete action, meaning it’s likely to go on the same forgotten list as ‘learn the clarinet’ or ‘become fluent in Spanish’. This article aims to change that.

An end-to-end guide to improving your business writing, from @EmphasisWriting Click To Tweet

As with any skill, improving business writing takes some commitment. This article will take about eight minutes to read. In return, you’ll learn a framework for improving your writing skills for the rest of your life.

Where to start?

All too often, articles on how to improve your business writing start immediately with suggestions like ‘use the active voice’ or ‘write simply and clearly’. That’s fine, but you need something more than that if you’re actually going to improve.

Let’s face it: there’s a great deal to explore on the subject of improving your business-writing skills. But here are the most essential elements of improving anything you write:

Get your objective clear. Why are you writing what you’re writing? Getting that nailed down makes everything else much more logical and straightforward.

Make the reader the centre of everything you write. The better you understand and anticipate the reader’s needs, wants and concerns, the better your writing will be.

Have a writing process. Opening Word and diving headfirst into Untitled.doc is rarely the best approach, especially for longer and more complex documents. Breaking your task into logical, manageable steps will make life easier for you and greatly improve the chances of your document meeting its objective.

Pay attention to the main problems that writers have. These include not being clear, being too wordy or long-winded, poor or illogical structure, using incorrect grammar and punctuation, and being dull.

Get feedback from your readers (and professional feedback if you can get it). All writers can benefit from feedback – though some examples of feedback are much more useful and actionable than others.

Focus on these five things, and your business writing will improve. Let’s take them from the top.

Business writing: it’s about your objective

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All business writing has an objective. It’s always trying to achieve some end.

A board report might aim to get the board to take action and increase a department’s budget. Or it could simply aim to keep them informed and happy that a project is proceeding to plan, so they don’t feel compelled to act to change anything.

In both cases the task is the same: write a board report. But the objective is different.

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Getting your objective clear is the crucial first step before everything else that follows. Once you understand your objective, you can work on every other problem, from getting to the point to being persuasive – because you understand what objective any part of your document is working towards.

Avoid being ‘kind of’ sure about why you’re writing what you’re writing. In our experience, this state of not really knowing exactly what you’re doing is a stressful place to be and one where you’re most likely to procrastinate. Unless you’re certain, writing itself will probably be very heavy going too.

'Getting your document's objective clear is the crucial first step before all that follows' – @EmphasisWriting Click To Tweet

The easiest way to get clearer about your document’s objective is to write down what you think it is and compare it with your reader’s understanding. The best scenario is if you can ask them directly (for example, if it’s your line manager). In this case, you could say: ‘Here’s what I think you want from this document – does this seem right to you?’. If you’ve already begun, ask them to review whatever you have for the broad structure and content. (If you can’t ask your readers, the next section will help.)

Having a clear objective is just as important if you’re contributing to a document. It’s easier to knit together pieces of writing from different people if everyone’s written with the same objective in mind. And if you’re responsible for putting together a big document, such as a bid or tender, it’s the same story: make sure contributors know why they’re writing what they’re writing.

Think of your readers

Once you know what your document has to achieve, it’s time to think like a psychologist. You need to get a better understanding of what motivates and interests your reader.

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Key questions to ask yourself before you begin include:

How much do they care about the subject at hand?
Much of the time, you’re going to be dealing with people with varying degrees of interest – from those who are extremely interested and enthusiastic about your subject to others who’d rather do practically anything else than read your document.

In the latter case, you’re going to need to work very

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